Maintainence not Included
click here to go back to the home page

bar
also Forgive me, for I have recharged my cellular-phone battery before it was fully drained of power.
   I have carried AA batteries loose in my pocket, where contact with keys and other metal objects might have caused them to short, leak or rupture. I have left worn-out batteries for months—yes, even years—in toys and cameras, risking corrosion and battery leakage.
   I have mixed old and new batteries in my portable compact-disk player. I have stored batteries in damp places and at abnormal temperatures. I have neglected to ensure proper alignment of the positive and negative terminals of the batteries in my tape recorder, thus causing it to halt in the middle of an interview.
   I have unwittingly subjected rechargeable batteries to the vile "memory effect." I have gone blurry on the difference between nickel cadmium and nickel metal hydride. I have forgotten, till it was too late, about the less visible members of the battery population: those empowering wristwatches, arming the handsets of cordless phones, and protecting the volatile memory of unpluggable appliances like VCR's. I have wasted batteries, mistreated batteries, and disregarded hundreds of pages of written instructions, in many languages, concerning batteries.

Citizens of the modern world—those, anyway, who have chosen to possess pocket telephones, camcorders, Diskmen, Gameboys or, worst of all, laptop computers—have taken on a new and complex management role. We may as well add it to our resumes: Strategic Coordinator of, and Footservant to, Batteries.
   No one quite planned for this. Advancing technology always has hidden costs that sneak along with it into the future, and somehow this most mundane of objects has become a time-swallower in the everyday lives of this consumers. During the generations we now realize were merely the dawn of electrical age, the nuisance was confined to leakage in flashlights and Batteries Not Included with toys. Now, in terms of care and feeding, rechargeable batteries have changed all that. They rival pets in their demand for attention. At least the average Rottweiler owner can get by without much knowledge of inorganic chemistry.
   "Each of the different battery chemistries do require a different care," says Ken Hawk, a self-described "frustrated user" who has sensed a market and founded 1-800-Batteries, one of a small platoon of specialty companies—battery boutiques. "It's pretty foreign to most people, and if you don't take good care of them, you can kill them in a month and a half."
   His company and others now offer thousands of words of instructional text online and offline—hints, tips, how-to's—to supplement the ponderous manuals you aren't reading anyway. These tips are cheery: "Burp Your Battery"; "Clean Your Contacts"; "Work 'Em Out" (that is, in case you have some free time: "to increase the life of your batteries, don't leave them dormant for extended periods").
   Have you, meanwhile, absorbed and retained Motorola's eight or more pages of instructions for managing the cute pair of battleship-gray batteries that came with that cellular phone, along with their "two pocket automatic switching IntelliCharge II Rapid Charger"? Are you keeping your eye on the "multicolor lamp" in each pocket? Anyway, do you know the difference between "rapid charging" and "trickle charging"? Do you use the little tabs on the batteries to record their status? Once you put the batteries in the charger, do you remember to take them out within 24 hours?

Standardization came early to the world of consumer batteries, where the vast majority of the billions sold each year belong to the big five: AA, AAA, C, D, or the quaint-looking matchbox-size "9-volt." Double-A batteries alone account for about half of battery sales in the United States; you can buy black-market and gray-market versions with foreign-language packaging from street-hawkers, and if you ever actually computed your household's annual Double-A budget, you would be unamused. By contrast, designers of modern consumer electronics—laptop computers, especially—have thrown standardization to the winds. A given brand—the IBM ThinkPad, for example—can require a dozen or more different and incompatible batteries, depending on model number. Meanwhile, the laptop makers are also letting their power-hungry processors and display screens get ahead of battery capacity, forcing users to carry extra batteries on long flights. So 1-800-Batteries carries an astonishing assortment of 6,000 different types of battery—and these days, you're expected to buy a few for the road.
   For many people, the most frustrating single fact of battery management is that most rechargeable batteries do need to be drained of power before they are charged again. A laptop-computer battery with half of its charge remaining is a particularly unwelcome object as you begin packing for your plane trip; you are supposed to use that charge before you fill it up again. Otherwise, particularly with nickel cadmium—the most common of the rechargeable-battery chemistries—the "memory effect" takes hold. Because of gas bubbles building up on the active cell plates, the battery actually remembers that it was used for only a half-hour before recharging—and becomes, henceforth, a battery with a half-hour useful life.
   The more modern types, nickel metal hydride and the even more promising lithium ion, avoid the memory effect, though consumers are still expected to condition them by discharging them and recharging them several times. The next trend will be "smart" batteries, with embedded computers monitoring their status and, just maybe, taking over some of the management chores from consumers.
  Still, the technologies for generating electricity in miniature packages have not leapt forward at the kind of pace associated with computers. Batteries remain the worst obstacle to progress in designing the next generation of portable computer or electric car. They have not obeyed Moore's Law—the observation that chips of a given size and price double in capacity every year and a half. If they had, our automobiles would be running quietly and fumelessly for months on double A's. Instead . . . well, forgive me.

Copyright 1997 James Gleick
First published in the New York Times Magazine 13 July 1997